-
Fiction
-
Non-Fiction
Non-Fiction 13 categories · 3,022 booksView all
-
Teens & Ya
Teens & Ya 3 categories · 162 booksView all
-
Kids
-
EXAMS
-
Shop by Age
-
Kids Books
-
Biography
-
Fiction
-
Non-Fiction
Non-Fiction 13 categories · 3,022 booksView all
-
Teens & Ya
Teens & Ya 3 categories · 162 booksView all
-
Kids
-
EXAMS
-
Shop by Age
-
Kids Books
-
Biography
Boomerang!
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Beg...
₹2401
Paperback
inclusive of all taxes · free delivery
Out of Stock
Cash on Delivery
Guaranteed Service
4 to 7 Business Days
Check Delivery Free delivery on all orders
Offers on this product
Coupon Code: BOOK10
Get 10% off
.
About the Book
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
read more
Edition
N/A
Language
English
Publisher
Pollinger Limited
Binding
Paperback
ISBN-13
9781905665518
Weight
N/A
Dimension
N/A
Premium Quality
Easy Return
Certified Product
Secure Checkout
Money Back Guarantee
On Time Delivery
Related Products
Recently Viewed Books
Product Details
ISBN-139781905665518
PublisherPollinger Limited
BindingPaperback
LanguageEnglish
AuthorNick Drake-Knight
Edition
Dimensions
Weight
How would you rate your experience shopping for books on Books Factory?
Very poor
Neutral
Great
Rating Snapshot
Select a row to filter reviews.
5
0
4
0
3
0
2
0
1
0
0 Reviews
No reviews yet. Be the first to review this book.
Add a Review
Only customers who've purchased this book can write a review. Buy it, and you'll be able to review it from here or from your order in My Account.
