Public Sector Transformation Through E-Government: Experiences From Europe and North America

Public Sector Transformation Through E-Government: Experiences From Europe and North America

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and...

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About the Book

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society.

This book examines e-government's potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.

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Edition 1st
Language English
Publisher Taylor & Francis
Binding Hardcover
ISBN-13 9780415527378
Weight N/A
Dimension N/A
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Product Details
ISBN-139780415527378
PublisherTaylor & Francis
BindingHardcover
LanguageEnglish
AuthorVishanth Weerakkody
Edition1st
Dimensions
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